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Client testimonials and reviews

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All testimonials reflect real customer experiences. By submitting a testimonial, you agree to our Privacy Policy and Terms & Conditions. We may moderate submissions before publication

Alison Price

average rating is 5 out of 5

I had a fantastic experience during our initial assessment for my little boy, I felt listened too, and was given a clear path forward. Michelle instantly made me feel at ease and my concerns seriously. I cannot rate Wren Psychology highly enough.

Dave S

average rating is 5 out of 5

We first hear of Wren Psychology through a positive experience a mother of our daughter’s class mate had with their assessment. Our challenge was that we needed to have a high quality autism assessment done for our daughter in a short timeframe to support a secondary school placement appeal which had a looming deadline. She had been on the NHS waiting list for a long time with no end in sight. We contacted a number of different providers and decided to go with Wren because they were willing to do everything they could to accelerate the process. We received what I consider to be a high quality of service, all the staff involved were clearly very experienced and very easy to talk with. Despite doing all they could to speed up the process we feel that no corners were cut and the length of time spent with our daughter, us (as parents) and the school was more than other providers we investigated. When we received the diagnosis report, Wren were very collaborative in making amendments to suit our needs. I would not hesitate in recommending Wren and feel grateful to the team involved in our case.

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(No star rating given) Laura was very key in helping our family adjust to life with neurodivergence. Her calm, empathetic approach transformed our family after an autism diagnosis.

Simone Taylor-Allkins

average rating is 5 out of 5

From the minute my daughter walked in the room, I could see she instantly felt at ease and would be comfortable to open up!
Rachel is simply fantastic and I will be forever grateful for the difference she is making to Olivia!
Her warmth, care, and genuine enthusiasm to understand Olivia and help her is truly wonderful! What an incredible lady and a huge asset to the team at Wren Psychology

Alexandra

average rating is 5 out of 5

After waiting 18 months for an NHS ADHD diagnosis, with no follow up support other than the offer to be put on another long waiting list for medication, we approached Wren. After discussing our options of support we decided to have a consultation with Claire, who is a pharmacist prescriber as we were keen to explore the use of medication. After an online consultation in which Claire met with my daughter and explained our options, we decided on a care plan that would suit her needs. We are currently trialing medication with the support of Claire who has been available via email should we have any follow up questions or need to arrange additional meetings. I have been impressed with the ease in which we have been able to access this service and feel safe that we are exploring medication with the support of Claire who is clearly very knowledgeable regarding the subject.

Mark B

average rating is 5 out of 5

We approached Wren Psychology for a Dyslexia assessment. Our daughter was apprehensive but Michelle was very approachable and made her feel at ease straight away.
The assessment was comprehensive and the report we received was thorough and informative. We wouldn't hesitate to recommend the service.

Jodie

average rating is 5 out of 5

I first heard of Wren Psychology through a close friend. My son had started to become very anxious and overwhelmed by a variety of worries and with no tools or ways of naming the feelings he was feeling, he wasn't sleeping and was upset or angry a lot of the time. I had tried my best, but I was out of my depth with advice, and his tears, anger and hopelessness were having a detrimental effect on my own mental health as well as my child's. With the help of Wren Psychology, specifically Dr Sarah Mardell, my son has made huge progress. Not only is he now able to identify his feelings, he can ascertain whether a worry is actually his worry to take on or whether he can start to let it go, he is much happier, he is sleeping better and is now able to better regulate his temper and his tears when needed to help him remain calmer when talking about his worries, fears or issues. He is so thankful to Dr Mardell and the great work that her and her colleagues undertake at Wren Psychology. The whole process was delivered at his level, he never felt as though he was being talked down to or that there was something wrong with him. He was given tools and techniques to help him identify feelings and manage his reactions to them. And he found a new friend and confidante in Dr Mardell, someone with whom he could be much more open and honest with, without parental-bias or thinking that he may cause upset. I couldn't be happier with the outcome, I have my little boy back, but a little boy who is much more confident, open and happy.

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